DB
DOROTHY B
1 reviews | Active since Jan 2016
05 Jan 2016, 10:20
BAD SERVICE
I ORDERED CHEESE BURGER AND THEY GAVE ME BACON CHEESE WITH CHIPS THAT WHERE NOT IN A GOOD CONDITION. WHEN I COMPLAINT TO THE WAITER SHE SAID THERE IS NOTHING SHE CAN DO WITH CHIPS AND SHE JUST TOOK OUT THE BACON OUT OF THE BURGER WITHOUT THEM PREPARING A NEW ONE FOR ME. BECAUSE I DO NOT EAT PORK I HAD TO GO TO THE DOCTOR CAUSE I WAS SICK. AND MY RELIGION DOESN'T ALLOW ME TO EAT PORK. THEY MADE FALSE PROMISES THAT THEY WILL REIMBURSE ME BUT THEY FAILED ,THE OWNER WAS NOT CORPORATIVE. I FELT I WAS TREATED BADLY.
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
08 Jan 2016, 14:29Hello LEBOGANG121,
Thank you very much for taking the time to report your experience with our wonderpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our wonderpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply08 Jan 2016, 14:29
Official
Hello LEBOGANG121,
Thank you very much for taking the time to report your experience with our wonderpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our wonderpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care