Bad service
My friends and I visited the restaurant for a branch today. The service we got was very poor. we were first given hot juices and we requested ice blocks which we only got when we were done eating and had to remind the waitress who hardly came to check on us. After receiving our bill and paying for it, no sweets were given to us which we asked and the waitress just ignored us. We went to the tills and requested them and the lady who assisted us gave us an attitude and at the end we were given only two sweets, and there were three of us. I am very disappointed
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Wimpy's replyOfficial
31 Oct 2015, 13:00Hello malatji46,
Thank you very much for taking the time to report your experience with our Hallmark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Hallmark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply31 Oct 2015, 13:00
Official
Hello malatji46,
Thank you very much for taking the time to report your experience with our Hallmark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Hallmark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,