EH
Elizma H
1 reviews | Active since Jul 2018
21 Jul 2018, 10:33
BAD SERVICE
Extremely BAD service!! Waited 40 min for our coffee (cold and not strong) looked like the fourth cup on one serving of coffee.
We got some of our food our food after 45 min also cold! The full order dit not even come at once!!
Not satisfied at all!!!!
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
23 Jul 2018, 10:20Hey Elizma
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who will be escalating this to both the restaurant manager and the area manager. Could you kindly message us the name of the branch so we can resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply23 Jul 2018, 10:20
Official
Hey Elizma
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who will be escalating this to both the restaurant manager and the area manager. Could you kindly message us the name of the branch so we can resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,