LM
Lintle M

1 reviews | Active since Jun 2018

30 Jun 2018, 18:12

BAD SERVICE

on Saturday 30 June 2018, I had the worst experience with wimpy at Maponya mall is total nonsense...we have been waiting for our order for 1hr30minutes hours , with employees that have bad attitude towards us ...I mean I'm paying for the service to be rendered to me.if this is how this restaurant works you will lose customers

0
Replies (1)
Wimpy
Wimpy's reply11 Jul 2018, 16:01
Official

Hi Lintle

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Wimpy Team

Customer Care Line: ***

Best regards,