1 reviews | Active since Sept 2015
BAD SERVICE
Me and my mom went to Whimpy Baywest mal. We received the WORSE service ever. The worse is that this was not the first time we ate there, and previous times we received great service,thus is why I will be complaining, because I know the standards and better.<br> Me and my mom ordered the R25.00 Streaky Bacon Breakfast with Bottomless Chips and 2xcoffees. before we order we always make sure of prices and therfore asked our waitress if that is how it comes. First she stared at us with a mouth full of teeth and a blank face, eventaully we repeated the question,she said she will ask the manager. She dissapeared for 15min and came back and said we are wrong, its 2x coffees that you get for free with the R25.00 breakfast and bottomless chips. When our breakfast arrived it was not the special we asked for. This berakfast had NO CHIPS and 1x egg, now I ask you HOW DOES THE WAITRESS SAY BOTTOMLESS CHIPS IF THERE ARE NO CHIPS IN THE FIRST PLACE? After complaining, she through attitude saying this is our fault but will speak to manager. No manager came to see us BUT our actaul breakfast came. BUT we had to pay for 2xcoffees extra after said its for free with the BF DISSAPOINTED, DONT YOU TRAIN?
Thank you very much for taking the time to report your experience with our Port elizabeth branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Port elizabeth branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
