LS
Lerato S
1 reviews | Active since Sept 2017
24 Sept 2017, 15:19
Bad service
Waiter was not attentive and kept bringing the wrong order, not only that she however didn't take accountability for her service she even said canal things about us, saying that's why she didn't even wanna serve us in the first place. I don't understand why would she say something like that because it is in fact her fault that everything was a mess. Now she is sarcastic about her apology. This not only serve wimpy as a bad restaurant but says alot about how they hire their staff. I need this attended immediately because I am not only a paying customer but a law abiding citizen, so accountability must be imperative.
The waitress name is Chanai. May you please attend this.
My name is Nomathemba Sithole Phone number: ********** 014 Alternatively ********** 175 Email: **********
Thank you.
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Wimpy's replyOfficial
28 Sept 2017, 13:35Thank you very much for taking the time to report your experience with our Centurion Lifestyle branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
Wimpy's reply28 Sept 2017, 13:35
Official
Thank you very much for taking the time to report your experience with our Centurion Lifestyle branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,