aB
alson B
1 reviews | Active since Jul 2015
31 Jul 2015, 17:01
bad service
I reacieved bad service at wimpy in meerensee in richardsbay ,had to wait for 45min to get service before ordering my food and had to wait another 25min for the food to be ready when i ask why should i wait for so long to be attended they said there is one waiter and the manager was not there to assist us ,the waiter who was serving me had bad attitude towards me it was really an unpleasant day for me at wimpy meerensee and i dont see myself going there anymore the staff there gossiping about customers and i was also sitting there wondering what are theh going to say about me when i leave
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Wimpy's replyOfficial
04 Aug 2015, 14:31Hello bhekanialson,
Thank you very much for taking the time to report your experience with our Meerensee branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Meerensee branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply04 Aug 2015, 14:31
Official
Hello bhekanialson,
Thank you very much for taking the time to report your experience with our Meerensee branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Meerensee branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,