1 reviews | Active since May 2017

19 May 2017, 10:23

Bad Service

<p>Due to the heavy traffic on R21 today. I was stuck at the garage for about 2 hours. So I decide to grab some breakfast at wimpy highveld. The food was so horrible I had to return it since the lettuce on the burger was so dirty and when we called the Manager Brian. He doesn't even apologize for the bad service but tells us that the lettuce was bought yesterday. I mean how is that reLevant to that fact that the lettuce was dirty and crispy. So disappointed </p>

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Replies (1)
Wimpy
Wimpy's reply22 May 2017, 11:25
Official

Thank you very much for taking the time to report your experience with our Highveld branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team.