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Nontobeko X

1 reviews | Active since Mar 2017

17 Mar 2017, 14:21

Bad service

<p>The service we received at Wimpy in Piet retif from Zama you could swear someone forced her to come to work. She had to be asked by one of her co workers to attend to us whilst we standing in front of her and she was business doing her own thing. When we told her we were rushing could she please get our ice cream she just smirked and no its coming just wait we waited 10 mins for an ice cream cone when the store wasnt even full. Her attitude really needs to be checked.</p>

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Replies (1)
Wimpy
Wimpy's reply18 Mar 2017, 09:35
Official

Thank you very much for taking the time to report your experience with our Piet Retief branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team.