Bad service
<p>It is unfortunate that I have to say that the branch in Longbeach Mall, Fish Hoek consistently delivers bad service.</p> <p>Today I waited for nearly 5 minutes to get a menu. This is not the first time.</p> <p>What is worst is that customers that came in after me received service promptly. I identified them as regulars, because the manager paid particular attention to them.</p> <p>Apparently the manager does not understand that to get more regulars, you need to look after the irregular customers just as well; if not better.</p>
Thank you very much for taking the time to report your experience with our Longbeach Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Thank you very much for taking the time to report your experience with our Longbeach Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team