BAD SERVICE
<p>We went to the President Hyper Square Wimpy in Vanderbijlpark as we do every month end. But his month was the worst service that we got. </p> <p>The waitrest was friendly and helped full but the service from the kitchen was terrible. We waited about 25 minutes for a beer and a milkshake then we put in our food order.</p> <p>This took almost an hour to get to us and when it did the toast of the dagwood was burned and the mushroom sauce on the chicken snitzels was ice cold. The chicken was so hot you could not eat it straight away but it was also not yet fully cooked as there was some blood coming out of this. The salad that came with this was more salad leaves than tomatos and cucumber (only 3 of each).</p> <p> </p> <p>This was not a good experience and we are regular Wimpy customers. When we spoke to the manager she told us that they do not finish one order but hops from one order to the next with out finishing any orders. My point is how can she only find this out 15:00 in the afternoon when the waitress told us that it was like that for the whole day and that customers just left with out their orders?</p> <p> </p> <p>I really think Wimpy should do something about there staff at this branch.</p>
Thank you very much for taking the time to report your experience with our President Hyper Square. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
Customer Care
Thank you very much for taking the time to report your experience with our President Hyper Square. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
Customer Care
Thank you very much for taking the time to report your experience with our President Hyper Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
Customer Care
Thank you very much for taking the time to report your experience with our President Hyper Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
Customer Care
WOW got a call from the wrong branch and then nothing! Is this how you want to do business?
WOW got a call from the wrong branch and then nothing! Is this how you want to do business?
