1 reviews | Active since Oct 2016

15 Oct 2016, 16:39

Bad service

<p>So I get to this wimpy at Centurion mall and after ordering a meal, I ask the waitress to please switch channels so I can watch soccer. She went to her manager to get the request approved but it got declined even though no one was watching or interested in the programme that was playing. As a paying customer I'm very much angered and disappointed.</p>

0
Replies (1)
Wimpy
Wimpy's reply19 Oct 2016, 09:33
Official

Thank you very much for taking the time to report your experience with our CENTURION MALL branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy Customer Care