CB
Candice B
1 reviews | Active since Jun 2012
14 Apr 2015, 07:01
Bad Quality impacts on people's health
Stopped at Wimpy in Volksrus yesterday for breakfast. Milk in husbands coffee was sour and I found a ****roach in my 2 year olds Mango juice. Better quality measures need to be put in place there. That was really disgusting. You are playing with people's health.<br> <br> <br> I sent an e-mail to Wimpy directly yesterday after the incident, and still not response.
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Wimpy's replyOfficial
14 Apr 2015, 09:36Hello candyb24,
Thank you very much for taking the time to report your experience with our Volksrus branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Volksrus branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply14 Apr 2015, 09:36
Official
Hello candyb24,
Thank you very much for taking the time to report your experience with our Volksrus branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Volksrus branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care