JN
Jolene N
1 reviews | Active since Mar 2009
10 Mar 2015, 08:14
Bad pricing
On Tuesday last week our staff went to the Wimpy for breakfast. I had one that I already felt was overpriced.<br> When I ordered I told the waitress not to worry about brining the toast with it as I don't eat bread. She kindly offered us an extra piece of bacon which I took and 3 others who were with me also took. When we got the bill she had charged us each R7 for the extra tiny piece of bacon. The breakfast was overpriced as it was and such bad value for money and then we were misled by the waitress. Very disappointing and wont be going back to Wimpy. In fact I havent been for 3 years because of shocking service I received before but this one was unavoidable as someone else picked the spot.
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Wimpy's replyOfficial
11 Mar 2015, 10:30Hello joleneni,
Thank you very much for taking the time to report your experience with our Blue Route Tokai branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Blue Route Tokai branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply11 Mar 2015, 10:30
Official
Hello joleneni,
Thank you very much for taking the time to report your experience with our Blue Route Tokai branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Blue Route Tokai branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care