JS
Jill S

1 reviews | Active since Mar 2016

01 Mar 2016, 15:05

bad management skills needs training

Filed on Friday 26/02/2016 @ 13:00 complaint about Hygiene and bad attitude from staff members! Today Rica Bochning called me at 7:00am Today, at 07:15 Rica contacted me about my complaint and threaten me with video footage in the store implying I'm a lying! As she heard everything I would like her to put footage on you tube show the people what I'm talk about. And her staff members are not like that at all! How is she resolving the matter her store has unclothed employee's just Like her!!!! I don't want anything from wimpy after having to dealing with a manager that needs a Dale Carnegie to know how to deal with people. Wimpy has the worse staff members and your manager has no right to threaten and treat me like that who does she think she is and she such **** human being. Wimpy has bad service Rica Bochning needs to learn management skills as she doesn't have any!!!!!

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Replies (1)
Wimpy
Wimpy's reply02 Mar 2016, 12:15
Official
Hello jillcsmith,

Thank you very much for taking the time to report your experience with our Fairbridge Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care

Best regards,