Bad Food Delivery

On Sunday the 26th of December 2017, my fiancè and I sat down at Wimpy Retail Park in Beacon Bay as a spoil. Ordered the chicken schnitzel cheddar melt and when the food arrived the chicken was so hard that I couldn't cut through it. I asked the speak to the manager, thinking the food was just overcooked and asked for a new meal to be prepared. They brought me the new meal and again, the chicken was so hard that I could not even cut through it. I sc****d off the breading to see if the chicken was overcooked and it looked as if the chicken had freezer burn before it was cooked. I was so put off that when the manager asked if she could bring me something else, I rep**** no as I didn't want to get ill from something else. I think that it is unacceptable, how can you expect to serve customers chicken with freezer burn. How long were those chicken fillets in the freezer before it was cooked up for me? Chicken is something that someone can get ill from very easily. Please, could the Management Team attend to this as it is something that could cause people to get ill from.