CB
Cornelius B

1 reviews | Active since Nov 2015

29 Mar 2017, 09:25

Bad food

<p>Yesterday morning I and a friend went to Wimpy in Menlyn shopping centre and we both ordered a cheese burger with chips. The lettuce was wilted and in small pieces, completely like pieces collected from used plates. I would love to see where you buy such small wilted lettuce. I informed the manager about it and he only said ‘sorry’ and took the lettuce to the kitchen. When the bill came, we had to pay fully for this order. Obviously they will not see me again for business.</p> <p> </p>

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Replies (1)
Wimpy
Wimpy's reply29 Mar 2017, 12:55
Official

Thank you very much for taking the time to report your experience with our Menlyn Shopping Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team.