1 reviews | Active since Apr 2013
BAD EXPERIENCE BAD SERVICE
I KNOW NOTHING WILL HAPPEND BUT I JUST HAVE TO GET THIS OF MY CHEST.<br> WE WENT TO SENEKAL IN THE FREESTATE THIS WEEKEND TO VISIT FAMILY, WE WENT OT HAVE A BREAKFAST ON SUNDAY 9 AUGUST 2015. WHAT A WASTE OF TIME IF I KNEW I WOULD HAVE RATHER GO AND SUPPORT THE COMMUNITY. WE ALL ORDER CAFE LATE WAITED 15MINUTES FOR THAT....NO PROBLEM IT WAS BUSY (REALY GET MORE STAFF) THAN WE ORDERD FOOD, 3 OF THE SAME FOR MY SUN SOMETHING ELSE AND I AKSED FOR THE MINCE WITH THE EGG AND NO BAKED BEANS REPLACE THAT WITH CHIPS. NOW WE WAIT EVERYBODY AVENTUALY RECEIVED THEYRE FOOD AND I WAITED I ASKED 3 TIMES NOBODY SAID NOTHING. MY HUSBANDS FOOD WAS NEARLY FINISHED THAN I STAND UP TO GO AND RATHER SMOKE AND THEN THEY WANTED TO BRING MY FOOD WHEN EVERYBODY WAS NEARLY FINISHED.....YOU KNOW WHAT THEY WANT TO BRIBE ME WITH A FREE COOLDRINK WE PAID AND WE GO I DIDNT EVEN HAVE BREAKFAST HOW NICE IS THAT. I WILL MAKE SURE THAT THIS WILL GO FAR VERY FAR APPARENTLY THE WAITER SAID THE MINCE WAS FINISHED WHY DIDNT THEY TOLD US OR KEEP THE OTHER FOOD AND WHEN THE MINCE WAS READY THEN BRING THE FOOD. PLEASE MAKE SURE FOR NEW STAFF AND KITCHEN STAFF THEY CANT RUN THAT PLACE!!!
Thank you very much for taking the time to report your experience with our SENEKAL FREESTATE branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our SENEKAL FREESTATE branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
