1 reviews | Active since Sept 2017
BAD experience
Toilets was shocking....groce and very septic and one was totally soiled and disgusting....after 15 minutes we were tend to and after 25 minutes served with substandard food.Visited Wimpy in Graaffreinet the following day and ordered the exact same food....the burgers and the pattys was twice the size of Wimpy Senekals and was realy tasty and the serving of chips was also bigger.I truly believe that Wimpy Senekal is a disgrace to the Wimpy franchise and suggest that the Senekal branch must be visited without notice by the Wimpy SA management.It was not my first visit to the Senekal branch....my previous visits was satisfactory......something went terrribly wrong and the public and Wimpys name should not be subjected to such a disgrace!!!!!
Thank you very much for taking the time to report your experience with our Senekal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
Thank you very much for taking the time to report your experience with our Senekal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,