1 reviews | Active since Jan 2016
Bad customer service
<p>We were at Wimpy walmer park Port Elizabeth for lunch. The food we ordered took long, about 30 minutes waiting. When the food finally arrived it was cold. This was my second and last visit to Wimpy walmer park. I was not the only unhappy customer yesterday, there were few people who waited for food for too long. Some people were served before people who were there before them. I had the same experiance before where I waited for too long for my food when it arrived the bacon was over fried and they try to hide it by turning it upside down the over cooked burned side. </p>
Thank you very much for taking the time to report your experience with our (Walmer Park ) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Thank you very much for taking the time to report your experience with our (Walmer Park ) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team