1 reviews | Active since Jan 2015
BAD CUSTOMER SERVICE
My partner and i went to Wimpy in Centurion mall on Saturday for breakfast. EVERYTHING went wrong!!!<br> When we walked in the door there was a lot of waiters standing the entrance full, laughing and joking and chatting, not even noticing us. I asked for a table for 2 and i was flatly ignored! I just helped myself to a table. Another waiter came running by just dropping 2 menus on the tables and ran off, not asking if we want anything to drink or saying hello or anything. Eventually another waiter came to take our order and we waited about half an hour for a simple coke and cream soda. Needless to say when we waited for the food it took forever! I am terribly dissapointed at the service from Wimpy! What a unorganized bunch! Customer service just does not seem to exist anymore!
Thank you very much for taking the time to report your experience with our Centurion Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Centurion Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office