MN
Marius N

1 reviews | Active since Mar 2009

01 Apr 2015, 18:20

bad careless service

I ordered a bar one milkshake at wimpy with 2 friends halfway i started smelling dirty damp cloth i smelled my glass and it was bad call the waiter She called the manager she smelled the glass said she will investigate and the next minute i get a bill and never saw the manager again i paid for the half stinking milkshake and the other stuff and left

0
Replies (1)
Wimpy
Wimpy's reply02 Apr 2015, 13:19
Official
Hello mariusjn,

Thank you very much for taking the time to report your experience with our heidelberg gp , Victoria... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care

Best regards,