1 reviews | Active since May 2013
bad attitude from staff and advertising wrong
So today I went to place an order that Wimpy Irene Mall advertised which was 4x burgers with chips and 2litre coldrink for R159.90. Earlier that morning they said we can place it for the afternoon as I wanted to treat my staff. So when I get there they told me sorry its not available and its only available next month. There is no date on the adverti*****t to say thatvits for next month or so. So when I asked for the Manager this lady pulled up her shoulder and said I dont know and I dont care. Then another waiter came and scream at us. As regular customers we have been treated like ***s by staff of Wimpy. I will never order from them. And another thing they ALWAYS get the orders wrong when we order or sit down. And im not the only one complaining about wrong orders and rude cheeky staff. Ive heard other people as well but nothing has been fixed... thank you wimpy irene mall for showing away customers.... LOYAL CUSTOMERS!!!!
Thank you very much for taking the time to report your experience with our Irene Village Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Irene Village Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
