KM
Kirstie M
1 reviews | Active since Nov 2012
07 Apr 2015, 03:09
bad attitude.. bad service
So my family and i decide to go to Wimpy as we all love eating there to receive a waiter who had been moody.. almost as if she didnt want to serve us as well as i food being burnt... now if you wait on food for more than 45 minutes and it comes to you burnt then thats a issue. I then told the waiter about this but she said there was nothing that could be done. After paying a huge bill over R500 i left with a burnt burger and bad service .. il necer eat here again
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Wimpy's replyOfficial
07 Apr 2015, 15:44Hello kirstieA,
Thank you very much for taking the time to report your experience with our canal walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our canal walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply07 Apr 2015, 15:44
Official
Hello kirstieA,
Thank you very much for taking the time to report your experience with our canal walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our canal walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care