1 reviews | Active since May 2012
Bad attitude and passing the buck
Friday the 5th February 2016 we drove via the wimpy Kroonvaal 1 Stop South and try to order the chicken with mushroom source and they had no mushroom we then changed the order to chicken mayo and they had nothing in stock, the service was disappointing as we changed to 3orders of which they had nothing that we wanted to order. The staff was full there in front chatting and not being helpful when we asked for the manager they said she's not on duty and gave us a name of Sina Bangane and Maralise as the manager the two ladies who were helping us with attitude were Chantel and Elsie. The service was very disgusting for the fact that it was at night round about 8:00 and there was no customers hence we expected professional service of which we got none.
Thank you very much for taking the time to report your experience with our Kroonvaal 1 stop South branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Kroonvaal 1 stop South branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care