1 reviews | Active since Sept 2016
Bacon size of my watch
<p>I went to Wimpy at Bel-Air shopping complex in Randburg. Ordered a double up breakfast. Received my plate and found that 2 rashers of bacon were tiny. Literally the size of my watch face. So I called call for the manager, Pieter, who had no regard for my complaint. His excuse was they get it from the supplier and nothing could be done about it. He seemed rude and was not prepared to make any form of compensation. I asked if other customers are fine with it. He stated that some are and some aren't. So what is been done about it? 'Nothing' he rep****. I've been to other Wimpy's before and did not have a problem like this or receive treatment like this before. I do not recommend this Wimpy at all. </p>
Thank you very much for taking the time to report your experience with our Bel air branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Bel air branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care