ZG
ZanAA(C) Gerber
1 reviews | Active since Jan 2016
02 Jan 2016, 21:36
Awful quality of food and bad service
Not only did I wait to place my take away order for almost 15minutes because there was one cashier who had to service both the restaurant and take away clients. Once we were finally out of the shop and back on the N2, did I notice the order was wrong. Instead of bacon and egg, I got bacon only. But even worse than all of this, the toasted cheese, ham and tomatoe was really the most pathetic sandwich ever. I actually took a picture of it and would really like to post it on here if there is a space provided for it! Most disappointed!!!
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Wimpy's replyOfficial
05 Jan 2016, 15:24Hello ZanieG,
Thank you very much for taking the time to report your experience with our N2 Plettenberg Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our N2 Plettenberg Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply05 Jan 2016, 15:24
Official
Hello ZanieG,
Thank you very much for taking the time to report your experience with our N2 Plettenberg Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our N2 Plettenberg Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care