Awful manager makes for terrible experience

My husband and I decided to take the morning off of work to fetch our childrens' reports and then celebrate with a Wimpy breakfast. We ordered our coffees and hot chocolates for the kids (i pointed to the smiley face marshmallow cup while ordering two kiddies hot chocolates). When it arrived I was surprised they were so tiny. But then I was upset to realize it was only foam inside. Nothing to drink, just froth. At the same time the waiter arrived with the manager to resolve a different query so I asked the manager Matlala about the drink saying it's just froth. Yes he said, it's not a drink, it's just foam. So i said, that's not what we wanted, the kids are thirsty and this is listed under "thirsty" on the menu. How does froth help. We ordered two kiddies hot chocolates, but I pointed at the smiley cup assuming it's a hot chocoate. His attitude was AWFUL. He started pointing out that it only costs R5 so how could i expect it to be a drink. Excuse me, if it's under drinks i expect it to be a drink, unless u write a description to say "froth only". And besides, i didn't order it from the "babychino" listed on the menu, I said hot chocolate. Secondly, the babychino is also listen under "thirsty" so anyone would assume it's something to drink. Not literally only foam. How would anyone know a baby chino (which is baby for cappucino) is not a drink when listed under drinks. I then asked him if we could please order a streaky bacon breakfast with an extra beef patty, but since we don't eat pork if we could please replace it with something else like mushrooms etc. He said you can substitute all breakfasts except the streaky bacon one. I calmly asked why, because since it is more expensive than the sunrise (the suggestion he made to order instead of the streaky bacon), but you can substitute on the sunrise i just wasn't understanding. The waiter, very irritatingly said "because it's basically a free breakfast and comes with chips". That doesn't explain anything at all. But I thought it's ok i'll have the egg and mushroom instead, but as I was starting to order he walked away to someone calling him around the corner. So my husband and I just decided to go somewhere else. We then only realized we'd been there for close to half an hour and we had to get back to work. Our whole special, celebrating reports morning flopped! I was very upset by the way we were treated. The manager had no customer service s****s at all. When he arrived at the table he just stood there staring at us waiting for us to talk. I didn't know why he was at the table. I had to ask the waiter why the manager is here - then he said it was so we could ask him about the breakfast substitute. All the while the manager just stands there staring. I would expect a "hi guys, how can i help you". Or any greeting. Maybe even a smile. We come to this Wimpy almost weekly, we were also there last Sat and had the same waiter without issues. And because this was a one time bad experience I would normally leave it, but it was SO BAD that I had to write this. So to sum up, we ordered kiddies hot chocolates and recieved froth. U need to specify under the heading that it's just a espresso cup of froth. Also, under the picture which is misleading, write "babychino - froth only" so people know that the picture is not a hot chocolate. Also specify with a * by the streaky bacon breakfast *no substitutes. And maybe send your manager on a customer service course.

Regards, CN