MV
Mrs V

1 reviews | Active since Dec 2020

08 Dec 2020, 14:07

Awesome Customer Service ⭐️⭐️⭐️⭐️⭐️

Wimpy Kolonnade ⭐️⭐️⭐️⭐️⭐️

I would like to give full stars for wimpy kolonnade being professional and putting their customers comfort and needs before all else.

We ordered from a delivery company and the shortly after decided to close our store earlier which mend we then rather went to Wimpy directly and sat down to have our meal instead.

We had no contact details for the delivery company and no way of contacting them to inform them of our plans changing being that we ordered from a app and seeing that we paid for delivery already did not think it would be a problem, but the delivery company pitched up and Wimpy explained the situation but the delivery companies driver then came over to our table making a uncomfortable scene wanting from us to explain and then him not knowing what to do asking more questions ext. it was a nightmare and very uncomfortable.

But Wimpy kolonnade’s Managed then came over asking him to leave and explaining to him that we’ve paid delivery and that there should not be any issues regarding this delivery.

We’re thankful and just would like to thank Wimpy and their Management and staff for making our dining experience a really good one.

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