AM
Andiswa M
1 reviews | Active since Jan 2020
02 Jan 2020, 18:17
Atrocious treatment and service at Wimpy Retail Park
On 2nd January 2020, a friend and I decided to have brunch at wimpy. When the food arrived, it was not up to par and so we asked one of the waiters (Devaal - not sure what the spelling is) to correct the order. He was very abrupt and rude, when he returned with the plate - it was still wrong and told him. He lost his temper and almost threw the plate on the table. We then asked him for his full name- he refused to provide his surname and lost his temper once again. He then called Johnny Le Roux who also refused to provide his full name, which was later disclosed . He also lost his temper and walked off. Disrespect and poor service in one.
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Replies (1)Wimpy's replyOfficial
29 Jan 2020, 16:30We are sorry that you had an unenjoyable Wimpy moment. Your complaint has been heard and passed onto our Customer Care team.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Wimpy's reply29 Jan 2020, 16:30
Official
We are sorry that you had an unenjoyable Wimpy moment. Your complaint has been heard and passed onto our Customer Care team.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
