dS
dheran S
1 reviews | Active since Mar 2009
31 Mar 2015, 21:17
Ask for butter and get a tub of margerine
We ate at wimpy trade route mall about 2 weeks ago. Our order came with toast but without the butter. I asked for butter and received a bowl of i dont know what,possibly margarine cos the branch is too cheap to keep butter. It annoys me that you allow this branch to use the wimpy brand and we dont get wimpy service. I took a picture of the margarine in a bowl which perhaps i should post on facebook.
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Wimpy's replyOfficial
02 Apr 2015, 13:01Hello dheran,
Thank you very much for taking the time to report your experience with our Trade Route Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Trade Route Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply02 Apr 2015, 13:01
Official
Hello dheran,
Thank you very much for taking the time to report your experience with our Trade Route Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Trade Route Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care