TS
Talha S
1 reviews | Active since Aug 2011
08 May 2015, 18:48
ask for 1, get another
Myself and wife tried to call Wimpy today to order.<br> <br> No luck after about 15tries MINIMUM, I decided to go after work. <br> <br> I asked for plain chicken burgers.<br> <br> Waited not more then 5min which was great.<br> <br> When I got home, I found that we got beef burgers.<br> Receipt stated cheese pln burger.<br> <br> Most likely the cashier heard cheese instead of chicken but no confirmation was made which the misunderstanding could have been avoided. <br> <br> Easy fix result in unnecessary situation.
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Wimpy's replyOfficial
12 May 2015, 11:39Hello Talha,
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Best regards,
Wimpy's reply12 May 2015, 11:39
Official
Hello Talha,
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Best regards,