Arrogant staff member Burnt toast old chicken and mayo

<p>It was a Friday after 5h30 pm after taking 84 yr old mother grocery shopping at Vincent Park East London decided to eat something before heading home 50 kilometers away. Very noisy loud music, was greeted well and seated front staff fine, waitresses fine, couldn't hear so requested music to be turned down which was done, waitresses happy also. Ordered teas toasted chicken and mayo brown bread and chips. Not many patrons at that time. Toast burnt on outside but decided too hungry to change it so shared with mom, tasted funny and bitter so ate a quarter and the chicken mayo was bitter. Mom finished her quarter and I opened my other quarter up to smell, old mixture mixed in with whatever so called waiter who called a Luke, arrogant little ****, toast is that colour because it is the special brown bread blah blah and how dare I to complain about the chicken and mayo after having eaten almost all already, Really told him I was not paying for that and the little arrogant person muttered that now the waitress would have to pay, really not my problem. Then a Hennie came told him am not paying for that and to go away. Am I not allowed to complain? Arrogant one muttered in Xhosa about me to cashier and waitresses, but I understand what he said about the "white" mlungu. What is the policy of being unhappy with food and they were closing shortly so can you just imagine if I had ordered something else to eat at that late stage? I am still fuming.</p>