HK
Hannes K

1 reviews | Active since Oct 2013

04 May 2019, 14:24

Arrofant managers at Wimpy

Went for a breakfast thursday,food advertised on internet menu said 3 bacon on hashie bfast.Asked waiter why is it different and she called the manager Ludwich.He came to my table and didnt even greet me,hes first words was with a HUGE ATTITUDE is: that breakfast only comes with 2 bacon and was very arrogant.As my wife is pregnant i didnt want to make a scene and i told him to let it be and that he wont see us EVER again.He continued to Arres me to say thats just how it is if i like it or not.Finally he left,we paid and left with him glaring at us as if he wants to attack me.Wimpy Tambotie mall or any wimpy wont see me again,Mug and beam is much much more PROFESSIONAL.If a manager treats customers like that he shouldnt work there....and hes a so called manager,wimpy you are a joke!!!!

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Replies (1)
Wimpy
Wimpy's reply14 May 2019, 12:57
Official
Hi Hannes
 We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 

The Wimpy Team Customer Care Line: ***