Appaulling!!
<p>On the 10th of June around 12:30 pm while travelling from JHB to PE, we stopped at Wimpy at the Engen stop in Kroonvaal for lunch. While seated there we suddenly heard the manager screaming at one of the waitresses: "If you want me to yell then I will yell!" This is what was heard by the whole restaurant. In all my years as a manager never had I resorted to raising my voice at a staff member no matter how angry I felt. Even if the staff member was in the wrong that is no may to treat another human being. I will not be supporting any business that mistreats its staff. You won't be seeing me there, or my family and anyone else that will listen, ever again!</p> <p> </p>
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Wimpy's replyOfficial
15 Jul 2016, 07:47Thank you very much for taking the time to report your experience with our Kroonvaal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply15 Jul 2016, 07:47
Official
Thank you very much for taking the time to report your experience with our Kroonvaal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,