1 reviews | Active since Jun 2017
Appalling service - Wimpy Quagga centre
The service here is appalling. Wimpy Quagga centre. the waitress was not friendly, they did not have half od the staff we ordered in stock, I was served both my coffee and meal in a chipped mug and cracked plate. The waitress did not even bother apologizing for the items not ins tock or our complaints regarding service. To top it all off, we ordered a combo for my son and he did not get a toy with his meal. I am NOT going back there to spend my hard-earned money.
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***