Ants found on a food
<p>My friend and I went to a Wimpy Restaurant in Rustenburg CBD and ordered a double up breakfast. As we were busy indulging, I then found Ants in my food and it looked as if the ants were cooked while they were busy preparing our food. We called on the waitress who was helping US but instead she didn't apologize nor called the manager but instead they gave me half of what was left on my plate and used the same plate which I found ants on. I will never go to the Wimpy in Rustenburg CBD. There after I had to pay up R101 for such a horrible service.</p>
Thank you very much for taking the time to report your experience with our Rustenburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
Customer Care: ***
Thank you very much for taking the time to report your experience with our Rustenburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
Customer Care: ***
I have since sent a report on Hello Peter regarding Ants found on my food. The matter has not yet being resolved. I went to the Wimpy Restaurant and spoke to the manager who was in charge but he said he will call me as soon as the other manager arrives but he didn't call me. Why are they not resolving my complaint? Or is it because I'm Black? I demand answers or I'm taking the matter further because I even showed the pictures of the Ants. And he said to me such is not for the first time it happens.
I have since sent a report on Hello Peter regarding Ants found on my food. The matter has not yet being resolved. I went to the Wimpy Restaurant and spoke to the manager who was in charge but he said he will call me as soon as the other manager arrives but he didn't call me. Why are they not resolving my complaint? Or is it because I'm Black? I demand answers or I'm taking the matter further because I even showed the pictures of the Ants. And he said to me such is not for the first time it happens.