1 reviews | Active since Aug 2015
An hour wait for wimpy drive through food
Yesterday (14/12/2015) we went to the wimpy drive through on Le Roux road in midrand. It took a while to order our food as the person helping us appeared to be a trainee. The order was 2 honey & mustard chicken baguettes,1 grilled fish and chips and 2 small milkshakes. Upon arriving at the collection counter we were told that we would have to wait about ten minutes for the fish. Thereafter another person came to the counter and stipulated it would be a 15 minute wait. We were told to park and they would bring us the food. After nearly an hour, we went to enquire about our order which was only then given to us.<br> <br> This was a massive waste of our time, we picked a drive-through because its supposed to be quick. The food, I might add was subpar. You expect us to pay around R40 for the baguette and one requires a magnifying glass to even see the chicken? This is unacceptable! The fish was also terribly dry and disappointing. <br> <br> Seriously Wimpy? I could have gone to the shops bought the raw ingredients and created the same meal ( well the one that we expected) in less than an hour! Honestly, would you wait that long for take away from a drive through, so much for a quick tasty meal! :/
Thank you very much for taking the time to report your experience with our Midrand Drive Thru branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Midrand Drive Thru branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
