WH
Will H
1 reviews | Active since Dec 2011
03 Dec 2015, 14:12
Always Issues with Deliveries
Staff at our company have been ordering food from Wimpy Lakefield for many years. One would think that during such a long time period one of two things would happen. Either the service would improve over time as any normal company out there endeouvers or being such a long standing client that one would receive some level of preferred service. Well after 7 years neither has happened. Constantly the orders are delivered late or incorrectly. Sometimes the food arrives 2 hours later at which stage your stomach has already devoured another organ in order to sustain self preservation.
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Replies (1)Wimpy's replyOfficial
03 Dec 2015, 15:27Hello will0077,
Thank you very much for taking the time to report your experience with our Lakefield Roadhouse branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Lakefield Roadhouse branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply03 Dec 2015, 15:27
Official
Hello will0077,
Thank you very much for taking the time to report your experience with our Lakefield Roadhouse branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Lakefield Roadhouse branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
