ER
Elzanne R
1 reviews | Active since Apr 2012
12 Feb 2015, 10:54
All talk and no show...
Complained, received phone calls with big promises...and that's all it was....still waiting!<br> <br> http://hellopeter.com/wimpy/complaints/its-holiday-season-and-no-mushroom-sauce-***<br> <br> And then received this ****y message: Wimpy Customer Care Case 133901 has been Resolved. We thank you for your interaction.<br> <br> NOT IT HAVE NOT BEEN RESOLVED!
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Wimpy's replyOfficial
12 Feb 2015, 11:46Hello Besem28,
Thank you very much for taking the time to report your experience with our Kroonvaal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Kroonvaal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply12 Feb 2015, 11:46
Official
Hello Besem28,
Thank you very much for taking the time to report your experience with our Kroonvaal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Kroonvaal branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care