1 reviews | Active since May 2018
All I have left?!
Our order included a kiddies fish fingers and chips combo, a Coke Zero, NEW Freezos (Peach) and mega chips.
The Freezo was very disappointing. At first the waitress said there is no peach flavour, thus I repicked. She came back and said there is some Peach. Not good at all! I believe it was bits and drops of what was left. Definitely not worth R33.
The mega chips, came in a large plate with barely a hand full of chips. I asked the waitress what this is and she rep**** while putting the plate on the table: "it is all we have". I mean really??? Never in my life have I ever experienced someting like this. Was I suposed to be satisfied with "all we have left", paying for a mega chips and receiving only about 10 chips. Oh my goodness. I was so shocked. It's actually funny... Pathetic! I should have taken a photo!!!
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,