nL
nisa L
1 reviews | Active since Apr 2010
30 Mar 2016, 11:17
Advice for management
We went for breakfast during the long weekend. We are frequent customers on weekends and holidays. This time, there were no biscuits with coffee... And no condiments at the end of our meal. Had to leave with egg and onion breathe. I still tipped the waitress, but management should know that they need to stock up on the weekend, all kinds of stock. We were told that the truck with sweets hasn't arrived. Really poor excuse for management.
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Wimpy's replyOfficial
04 Apr 2016, 09:51Hello nisaa,
Thank you very much for taking the time to report your experience with our Carlswald branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Carlswald branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply04 Apr 2016, 09:51
Official
Hello nisaa,
Thank you very much for taking the time to report your experience with our Carlswald branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Carlswald branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,