1 reviews | Active since Jul 2019
A Wimpy Restaurant you should support!
I just want to say it is really refreshing to see I company bounce back from a bad day the way Wimpy did with me. I had a shocking experience at a branch in Plattekloof Engen in Cape Town and complained to Wimpy. Wimpy's response was a professional, humble and decent apology that restored all faith in the excellent restaurant I go to. I was given a perfect courtesy meal in a sharp time, and felt it was a genuine apology rather than a corporate one to save face. The manager was such a star, he even knew our names and who was getting what to eat before we walked in there.
Thank you so much to Wimpy Plattekloof Engen for such a heart felt apology. Apology accepted...now I will support this amazing branch once again. This is what quality is all about, we really appreciated the sincere apology.
Thank you to the staff that showed what being a professional restaurant is all about.
You have made our day here! Thank you so much for these kind words about your amazing experience. Our Customer Care team has heard this awesome news and just had to share it with the store and their hard-working team, so they know that our customers are enjoying every moment at there. In the future please do not hesitate to get in touch with our Customer Care Line directly should you have any further comments or queries.
With Love, The Wimpy Fam Customer Care Line: ***
You have made our day here! Thank you so much for these kind words about your amazing experience. Our Customer Care team has heard this awesome news and just had to share it with the store and their hard-working team, so they know that our customers are enjoying every moment at there. In the future please do not hesitate to get in touch with our Customer Care Line directly should you have any further comments or queries.
With Love, The Wimpy Fam Customer Care Line: ***