LW
Lyn W
1 reviews | Active since Oct 2010
29 Oct 2015, 10:01
35 minutes for a meal and then its undercooked
We arrived at Wimpy Lakefield at 0850 this morning and we ordered coffees, we received these after a 10 minute wait. We then ordered the Streaky Bacon Breakfast with brown toast and when it arrived after a wait of 35 minutes there was white toast on the plates. After bringing this to the waiters attention - he brought brown \toast"This was not toasted"
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Wimpy's replyOfficial
30 Oct 2015, 10:51Hello doll747,
Thank you very much for taking the time to report your experience with our Lakefield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Lakefield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply30 Oct 2015, 10:51
Official
Hello doll747,
Thank you very much for taking the time to report your experience with our Lakefield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Lakefield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care