BR
Brandon R
1 reviews | Active since Dec 2013
19 Jul 2015, 16:19
30 Minutes for a Milk Shake!
On Friday 17 July at 17:30 I ordered a chocolate milk shake. Thirty minutes later it still did not arrive and I started to pack up. Only then did the rude waitress bring it informing me that I could cancel the order if I wanted to.<br> <br> I am glad I did not order a meal. How long would that have taken?
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Wimpy's replyOfficial
20 Jul 2015, 10:35Hello BrandonRobertson,
Thank you very much for taking the time to report your experience with our Oliver Tambo Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Oliver Tambo Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply20 Jul 2015, 10:35
Official
Hello BrandonRobertson,
Thank you very much for taking the time to report your experience with our Oliver Tambo Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Oliver Tambo Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care