30 Mins and still no service
Yesterday, I visited Wimpy Pavilion in Durban, after been shown to a table, we waiting 30min for a wait to come take our order. I then asked to see the manager and waited a further 15min with no on showing up. Eventual we got up and left. Never expected this from wimpy.
Thank you very much for taking the time to report your experience with our Pavilion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Pavilion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care