1 reviews | Active since Mar 2011
2nd Time Treated with Bad Service & Bad Attitude with Unfriendly Service
My wife and daughter went to Wimpy Randparkridge around 15h30 today. They went to a table and waited for a long time, No waiter came, so my daughter stood up and had to go and call a waiter to serve them. She came and took their order of Flap Jacks & milk shakes. When it arrived my wife asked "Where was the syrup?" The waiter said she would bring it?? - AND never came back. In the meantim,e the icecream was melting & the flap jacks went cold, so my daughter had to get up AGAIN and look for the waiter?????? -Was not really interested, so they had to eat colf food and melted icecream.
Than they had to call the waiter to bring the bill - "This arrived with great speed"!!!!!
So they quick to take your money, by giving very poor and unfriendly service with a "Non Caring Attitude" - Never again will be ever go to this wimpy again#
This is the second time of complaining to no avail!@#
Here is a solution for them - Visit Wimpy Malinbongwe Drive (The best Wimpy in Gauteng) and learn from them exactly how to give great 5 Star service with Respect and care for their customers.
Thank you very much for taking the time to report your experience with our Randpark Ridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Thank you very much for taking the time to report your experience with our Randpark Ridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
