LH
Lezahn H
1 reviews | Active since May 2015
23 Dec 2015, 12:08
2nd Time - Disgusting
Hi Christene ***ner of this branch)<br> <br> This is my 2nd complaint about this branch. I have decided to give a second chance to Midrand, Carlsworld Wimpy. I am very disappointed once again. i phoned in to place the order, which went fine. When i was supposed to give my address, not one of the drivers could understand me. They deliver to my offices all the time for other people. And they are very rude. The one driver put the phone down in my ear while I was talking. The manager, Phumalela, is also so rude. I really dont know how she could be a manager of a restaurant. I will never order Wimpy again and I will also tell everyone at the office of my experience. <br> <br> This is horrible! I hope Head Office will be handling this!!<br> <br> Kind Regards<br> Lezahn
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
05 Jan 2016, 09:52Hello lezahnhart,
Thank you very much for taking the time to report your experience with our Midrand, Carlsworld branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Midrand, Carlsworld branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply05 Jan 2016, 09:52
Official
Hello lezahnhart,
Thank you very much for taking the time to report your experience with our Midrand, Carlsworld branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Midrand, Carlsworld branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,