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rosemary S

1 reviews | Active since Mar 2009

26 Aug 2016, 18:15

10 cm stitching on a pillow case

<p>I took it in was quote R20.00 - told to come back the next day.</p> <p>Went back and handed over slip which read R20.00 </p> <p>Given slip and pillow slip.</p> <p>Came home and read charge as R40.00 100% overcharge = *****. Phoned owner - Attitude was</p> <p>rather agressive to say the least. Said she will get to the office and call me yesterday. I am sick of greedy rude people.</p>

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Replies (1)
Wimpy
Wimpy's reply29 Aug 2016, 13:32
Official

Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy Customer Care