bad customer service

<p>I had used wilma mostert properties,renting at different properties for approximately 5 years ,on joining her,I was told that my deposit wil be paid into a interest baring account ,</p> <p> </p> <p>The most recent place I rented at, a town house ,was in such a bad state ,that a health inspector ,reported it to be hazardous to a persons health,(damp rot,tiles falling of the wall,broken switched ,stove not in a good state of repair,kitchen rotting ,it was in a bad mess) ,I was complaining for months on end,sending mails to (charmain "wilma mostert properties") with no success ,she just does not care, </p> <p> </p> <p>After 5 years I purchased a home through a diffrent agency,as I know wilma mostert property is not big on customer service </p> <p> </p> <p>following the law ,I gave notice (01/10/2016) ,at the same time I had requested statements from Charmain, a month before we had moved out of the property</p> <p>the day of moving out,4 other families had moved out for the same reasons and the same agency</p> <p> </p> <p>-year statement of renting</p> <p>-and statement of the bank,for the deposit (interest)</p> <p> </p> <p>after numerous ignored sms,whatsapp communication , I am still waiting on the statements ,and today is the (03/01/2017)</p> <p>my assumption is ,she never kept book of the statements above,as she does not want to produce it, and customer service is not her priority or her concern at all</p> <p> </p> <p> </p> <p> </p> <p> </p>